UPDATE FOR EU COUNTRIES
ANY ORDERS UNDER 150 EUROS ARE SUBJECT TO A VAT IMPORT FEE (ROUGHLY 20% OF THE ORDER DEPENDING WHERE YOU LIVE) WHICH YOU WILL BE NOTIFIED TO PAY UPON THE ARRIVAL OF YOUR ORDER IN YOUR COUNTRY. OUR BEST RECOMMENDATIONS ARE TO REACH THE LIMIT FOR FREE SHIPPING SO YOU ONLY HAVE TO PAY THE IMPORT FEE.
WE NOW HAVE A CURRENCY CONVERTER ON THE WEBSITE SO YOU CAN MAKE SURE YOU KNOW WHAT YOU ARE SPENDING. ANY ORDERS ABOVE 150 EUROS ARE SUBJECT TO VAT & DUTY IMPORT FEES.
IF YOU REFUSE TO PAY AND ACCEPT YOUR SHIPMENT, THE ORDER WILL BE SENT BACK TO US AND YOU WILL RECEIVE A REFUND (EXCLUDING SHIPPING) - RETURN FEE
PLEASE BE AWARE THAT DUE TO COVID WE ARE UNABLE TO GUARANTEE THE SHIPPING TIMES AS EVERY COUNTRY IS IN DIFFERENT SITUATIONS THEREFORE THERE MAY BE DELAYS. WE APPRECIATE YOUR UNDERSTANDING ON THE SITUATION.
All shipping is sent through DHL EXPRESS. This is a premium service as we want our customers to receive the best experience possible when shopping at 1YNX.
Orders made by 1pm (U.K Time) are guaranteed to be sent same day. Any orders made after 1pm are not guaranteed to be sent same day. All deliveries are based on working days (Monday-Friday).
Once your order has been shipped you will receive a notification from DHL EXPRESS ON DEMAND DELIVERY (DHL ODD)
ODD Will EMAIL/SMS updates about your shipments progress and estimated delivery date/time.
When the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment.
DHL ON DEMAND DELIVERY offers the following free delivery options:
Deliver my package on Another Day: Scheduled delivery
Deliver my package to Another Address: Alternate Delivery to work or family.
Deliver my Package at a Safe Place: Authorise Shipment Release.
Deliver my package with Neighbour: Leave with neighbour, reception or guard.
Deliver my package at a DHL Service Point: Hold for Collection.
Request my Hold My Package: Vacation hold safekeeping up to 30 days.
ODD give you full control and lets you never miss another delivery.
Flexible convenient and always at the right moment. Just add your mobile number and email address at the checkout to receive these On Demand Delivery Options.
Please note that some countries charge duty fees which is to be paid by the customer.