Returns

Returning a product.

We believe in the quality of our gloves & hope you will too! However, if for some reason you do not like your gloves, or they don’t fit… you can send them back to us within 2 weeks and receive a refund or exchange for a different size. ALL RETURNS MUST INCLUDE A COMPLETED RETURN SLIP THAT IS PROVIDED. Any returns sent back with an incomplete return slip will automatically be refunded. 

 

Items that can NOT be returned:

  • Gloves where the protective film has been removed.
  • Gloves which have been used.
  • Products that has be used or worn.
  • Products that has been washed.
  • If you have not contacted us within 14 days to make a return.

 

 

  • All refunds will be excluding delivery.
  • All returned items must come with original packaging.
  • Any returns we receive without the return slip fully completed will be automatically refunded.
  • Any returns must be paid by the customer. Exchanges will be sent back to you free of charge.
  • Any orders that are unable to be delivered and are sent back to us will be automatically refunded (excluding delivery)
  • Any orders that are not claimed for/refused and sent back to us will be charged a fee when being refunded.

     

    Returns Address: 

    1YNX Goalkeeping
    Specialist Sports
    Unit 140 Mauretania Rd, 
    Nursling,  SO16 0YS
    Southampton


    Damaged Items 

    - If you receive a damaged or faulty product, or if your gloves become damaged after a short period of use, you can make a complaint. If this is the case, please email us at 1ynxgoalkeeping@gmail.com with your order info + a picture of the defective glove for us to review. Refunds/Exchanges will be given at our discretion.